Refund policy

If for any reason your order is not as you expected. We have a 30-day return policy, which means you have 30 days after receiving your item for an exchange or store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@jaxyapparel.com
You can choose to exchange for the same item, a different item or store credit (valid for 2 years).

Terms & Conditions
∙ Please contact us at info@jaxyapparel.com
∙ Please state the order number in subject
∙ Returned items must be unworn, with tags, be in the same condition that you received it, and in its original packaging.
∙If the item is damaged upon your return, the item will no longer meet the conditions and be eligible for a return.
∙Returns and tracked shipping service are at the cost of the customer.

You can always contact us for any return question at info@jaxyapparel.com.