Shipping
DELIVERY WORLDWIDE
We deliver our handcrafted collection – beanies for all ages, baby/toddler essentials and coordinating pieces to families around the world.
Each order is carefully packaged and dispatched with care.
AUSTRALIA
Delivery Partner: Australia Post
Processing Time: 1-2 business days
Standard Delivery: 1-7 business days (metropolitan areas)
Regional & Remote: Additional 7-10 business days
Australian Shipping Rates
|
Order Value |
Standard Shipping |
Express Shipping |
|
Under $150 |
$8.95 |
$11.95 |
|
$150+ |
Complimentary |
$11.95 |
Delivery Timeframes
|
Standard Shipping
|
Express Shipping
|
|
∙ ACT, NSW: 1-3 business days |
∙ NSW, QLD, SA, TAS, VIC: 1-2 business days |
|
∙ QLD, VIC: 2-4 business days |
∙ NT, WA: 2-3 business days |
|
∙ SA, TAS: 3-5 business days |
|
|
∙ WA: 4-6 business days |
|
|
∙ NT: 6-9 business days |
|
NEW ZEALAND
Delivery Partner: Australia Post International
Processing Time: 1-2 business days
Standard Delivery: 4-5 business days
Express Delivery: 1-2 business days
New Zealand Shipping Rates
|
Order Value |
Standard Shipping |
Express Shipping |
|
Under $150 |
$9.95 |
$19.95 |
|
$150+ |
Complimentary |
$19.95 |
INTERNATIONAL DELIVERY
Delivery Partner: DHL Express
Processing Time: 3-5 business days
Standard Delivery: 5-15 business days (metropolitan areas)
Regional & Remote: Additional 7-10 business days
Complimentary international shipping on orders over $150 AUD.
Shipping rates calculated at checkout for orders under $150.
DELIVERY NOTES
Public Holidays: Shipping timeframes exclude public holidays and weekends.
Customs & Import Duties: Deliveries to countries outside Australia may be subject to customs duties, import taxes, or additional fees as determined by your country's regulations. Unfortunately, as these charges are beyond our control, we're unable to cover them on your behalf.
ORDER TRACKING
Every order includes tracking. Once dispatched, you'll receive:
∙ Shipment confirmation email
∙ Tracking number and link
∙ Estimated delivery timeframe
NEED ASSISTANCE?
For questions about your delivery or to arrange pre-orders for special occasions, contact us at info@jaxyapparel.com
We respond within 24 hours on business days.
All orders are carefully packaged with love in Australia.
